Know where to go
If you or your employees have questions about or need assistance with the CalPERS 457 Plan, we want to help.
For myCalPERS and processing issues |
Email the CalPERS 457 Employer Plan Line |
For Service Credit Purchases |
An employee must contact the Service Credit Purchase and Election Team at CalPERS to request a Service Credit Purchase Form. That form and an In-Service Withdrawal Request Form must be completed and returned to CalPERS as noted on the forms. Once acknowledged by CalPERS and returned to the employee, all items must be postmarked by the deadline date and mailed to CalPERS at: CalPERS |
For Qualified Domestic Relations Order (QDRO) processing |
An employee must go through the CalPERS |
For employee account access and transaction processing |
An employee can call the CalPERS Voya Plan Information Line at 800-260-0659 weekdays between 6:00 a.m. and 5:00 p.m. PT, excluding stock market holidays. |
For plan information, help with enrolling, investment details, or a personal account review |
An employee can contact your agency’s dedicated |
Still not sure where to direct your employee?
Contact your local Account Manager today at 888-713-8244.
It is vital to let CalPERS know when there are changes to your team. Let’s work together to ensure that we have updated records of your agency’s points of contact, their roles, and how to reach them by phone and email. Please report any changes
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Loan reports need quick action by your payroll team More agencies (and participants) are signing up for the Roth 457 option A new CalPERS 457 Plan presentation is now available for employees Request a plan review to help satisfy your fiduciary responsibility
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CalPERS Employer Resource Center making cents Participant Newsletter Schedule a Personal Phone Appointment
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