Processing Online Enrollments and Contributions

Online enrollment and online contribution changes are available for all eligible employees and active participants of agencies that have adopted the CalPERS 457 Plan.

The CalPERS 457 Plan is designed with our participants’ interests in mind, which is why the Plan has added online functionality to make it even easier for employees to first join the Plan and then update their dollar amount saving per pay period on the journey to and through retirement.

Enrollment and contribution change notifications are time-sensitive and may impact payroll processing. Maintaining accurate contact roles and system access helps ensure participant elections are received and implemented timely.

 

Resources for online enrollment and contribution changes

Start enrolling online

Online enrollment guide for employees

Video - Enrolling in the CalPERS 457 Plan online

Employee Enrollment Kit

Online contribution change guide for employees

Video – Changing CalPERS 457 Plan contributions online
 

Employers are notified of enrollments and contribution changes through a pop-up notification when logging into myCalPERS. Designated contacts in myCalPERS also receive email notifications that a document is available in myCalPERS Document History. These notifications help employers take any necessary payroll action

Employers may also retrieve enrollment and contribution change reports through Voya’s Sponsor Web. These reports include all enrollments and contribution changes received during the prior week. To request access to Sponsor Web or for questions, please email CalPERS_457_Plan@calpers.ca.gov.

Review the CalPERS 457 Plan Online Enrollment and Contribution Change Notifications Guide to learn how to maintain appropriate contact information, program selections, and system access to receive online enrollment and contribution change notifications.

When you receive a notification by email or through myCalPERS, follow these steps
(unless you do not handle CalPERS 457 Plan enrollments or payroll processing):

 
 
 
  1. Review the employee’s name, CalPERS ID, and the contribution amount(s) and contribution type(s).
    If a dollar amount is omitted, please email CalPERS_457_Plan@calpers.ca.gov.

  2. Coordinate internally to ensure that the contributions elected are deducted from the employee’s paycheck
    on the following earned period after the enrollment or change.

  3. Manually add the newly enrolled employee or contribution change of the previously enrolled employee
    to the appropriate payroll report in myCalPERS.
  To receive email notifications
 
  • Assign Human Resources and Payroll contact roles/types in myCalPERS
  • Designate a Primary Contact for each role
  • Under Programs Supported, select the SIP - 457 Plan checkbox
  • Keep contact information current by adding and removing contacts as staffing changes occur

 
  To receive pop-up notifications through myCalPERS
 
  • Select the SIP - 457 Plan checkbox under Programs Supported
  • Assign the Business Partner Supplemental Income Plan role under System Access
  • Ensure appropriate staff are designated to monitor and act upon notifications

 

 
  Learn more

CalPERS 457 Plan Employer Guide

Retrieving a New Enrollment Report from Sponsor Web through Voya PayCloud

Online enrollment FAQ for employers

CalPERS 457 Plan Administration and Payroll Guide

CalPERS 457 Plan Online Enrollment and Contribution Change Notifications Guide

Video – Accessing Notifications in myCalPERS

Online Enrollment FAQ for Employers

Online Contribution Change FAQ for Employers

Retrieving an Online Enrollment File through Voya PayCloud

Retrieving an Online Contribution Rate Change File through Voya PayCloud

 

 

Questions? We want to help.

You can call the CalPERS 457 Employer Plan Line at 800-696-3907 or email CalPERS_457_plan@calpers.ca.gov for myCalPERS questions or help with processing enrollments. Email CalPERS_457_plan@calpers.ca.gov to request access to Sponsor Web, which will allow you to view participant and plan level information at any time.

 
Your choice, simplified.
       

Updated: 08/10/2026